Purchase order troubleshooting
Goal
Unblock common failures when creating, approving, receiving, or billing purchase orders.
Who it is for
Clerk and manager.
Common problems
| Symptom | Likely cause | What to do |
|---|---|---|
| 422 on save | Missing supplier/lines; lead time required | Complete header/lines; set supplier lead time or default days |
| Cannot approve | Needs purchasing.post; wrong status | Check permission and status (draft / pending approval) |
| Cannot receive | PO approval required; before lead time | Approve first; wait or adjust lead-time policy |
| Fulfillment exceeds ordered | Receive/bill qty too high | Lower quantities in the fulfill dialog |
| Cannot delete / cancel | Reject reason required; already converted | Provide reject reason; do not delete converted orders |
| Match variance later | Bill qty/price vs PO/receipt | Fix bill lines or record a match exception |