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Change a return authorization ​

Goal ​

Understand what you can change after an RMA exists.

Who it is for ​

return.manage for lifecycle actions.

What you can change ​

There is no document update API for header/lines after create. “Edit” in practice means:

  1. Open the RMA from the list.
  2. Use status transition actions allowed for the current state (approve, receive, inspect, restock, …).
  3. On inspect, set each line’s inspection_status (pending / passed / failed) and restock_decision (restock / scrap).

What you cannot change ​

  • Rewriting warehouse, reason, or line quantities on a saved RMA.
  • Skipping statuses (e.g. requested → restocked).

Result ​

The RMA advances; inventory posts only when you transition to restocked for restockable lines.

BlueMatrix Help — product documentation for tenants